Returns & Exchanges
At WHITESPACE, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unused equipment. If your gear doesn't meet your performance standards, we are committed to making it right.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.